Who to contact if i need help?
We have a live chat option available for you to speak to agents right away in the bottom right corner of the window. You can also e-mail our support team.
Customer service hours are from Monday to Saturday from 9AM – 9PM
Do i need a doctor's prescription to sign up?
To become a member, you do not need a doctor’s prescription! We require age verification, usually with a drivers license to ensure you are at least 19 years old and a resident of USA.
How to Sign Up with Premium Cannabiz
Signing up is easy, just follow these 3 simple steps!
- Register for our website by clicking HERE
- You must provide Government ID proving you are 19 years old or older to register
- Your account will be approved immediately with AgeVerify.
- Once approved, you will then be ready to order anything on the website!
Why am i not receiving confirmation mails?
Not receiving any order confirmation email with payment instructions or tracking information? Please make sure to check your spam and junk folders. You may also have to whitelist our e-mail address.
How will my order be packaged?
Cannabis is placed in a sealed bag and then vacuum sealed again before being placed in a box
Do you ship outside USA?
Yes we do.
How do i order?
- Browse through our store and add items you would like to our cart.
- Checkout securely and safely.
- Your order will be fulfilled and shipped once PAYMENT is RECEIVED. You will have a tracking number within 30-1 hour after payment.
- If you do not send payment within 48 hours your order will regretfully be canceled
- Contact our online support chat or our website number provided in the contact us page to make payments.
Signature Required on Package?
By default, a signature will be required for ALL ORDERS. If you do not want this option, please leave us a note when ordering.